Vertical Runner | Online Gear Store for Endurance Runners is very serious about protecting your privacy. We will never sell, loan, rent, trade or give away your name, email or address to anyone. Any information we collect is solely for the purpose of communicating with you and enhancing your shopping experience.

Registration

If you purchase a product or service from us, you must first complete the registration form and create a user name and password. As part of this process, we request certain personally identifiable information from you. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number and expiration date). We use this information for billing purposes, responding to customer service inquiries, and filling your orders. If we have trouble processing an order, we will also use this information to contact you.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). In addition, we do not store your credit card information in our database.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


SSL Certificates

PayPal has routed, processed, and secured your payment information.

Communications

From time to time, we will use your registered email address to communicate with you.

1. Newsletters
We will occasionally send you our newsletter, informing you of new products, special deals, and promotions.
2. Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
3. Changes to Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
4. Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our site. If you choose to participate, we will not request personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and is used solely to make our site better for our customers.

Out of respect for your privacy, we provide you the opportunity to "opt-out" of having your personally identifiable information used for communicating with you in these ways. In addition, if your information changes, you may correct and/or update it by logging in and making the change on our member information page. If you no longer desire use of our site, you may contact us and ask to be removed from the system.

Agents

We use a credit card processing company to bill you for goods and services. For your protection, this processing company utilizes Address Verification to help protect against fraudulent card use. This company, however, does not retain, share, store or use personally identifiable information for any other purposes.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

Links to Other Sites

This site may contain links to other sites that are not owned or controlled by Vertical Runner | Online Gear Store for Endurance Runners. Please be aware that we, Vertical Runner | Online Gear Store for Endurance Runners, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Contact Us

If you have any questions or suggestions regarding our privacy and/or security policies, please contact us.